Privacy policy

The Owner undertakes to comply with personal data protection regulations and to respect Users’ privacy. The aim is to offer the best service to the User and, for this purpose, it is necessary to process their personal data. The User may only include their own personal data and, under no circumstances, data relating to another person without that person’s express consent, the User being solely responsible should they do so.

1. Data controller

Laura Terzagui Fernández 

Spanish Tax Identification Number (NIF): 50319734N 

Address: Campo Real 9, nave 4. 28039. Madrid, Spain

Telephone: 689 811 491

2. Purposes and lawful basis

Responding to enquiries: To respond to enquiries from Users who contact the Owner through the forms or communication tools available on the Website. The lawful basis for processing is the User’s consent, in accordance with Article 6(1)(a) of the GDPR.

Browsing data: Data collected by first-party or third-party cookies that may be generated by this Website, once the User has been informed and has accepted them. The lawful basis for processing is the User’s consent, in accordance with Article 6(1)(a) of the GDPR.

The data processed for this purpose are those collected by the cookies generated on the Website, according to their respective purposes. For further information, Users may consult our Cookie Policy or modify their preferences in our cookie management tool.

The Owner shall not be responsible for the processing of information collected by third-party cookies managed by advertising providers, nor shall the Owner have access to the data collected by them. The Owner informs Users that such third parties will process the data for their own purposes depending on each type of cookie and may, in turn, transfer the information to other service providers or process the data in combination with data collected on other websites by these or other publishers in order to provide the services entrusted to each of them.

Commercial communications: Users who voluntarily accept this option will be sent promotions, advertising, offers, news, invitations to events and any type of commercial information from the Owner. The lawful basis for processing is the User’s consent, in accordance with Article 6(1)(a) of the GDPR.

In any event, the User may subsequently object at any time to receiving commercial communications by sending an email to laura@kanamehealth.com from the same account at which the communications are received.

3. Retention period

The data shall be retained for as long as the relationship is maintained and deletion is not requested, and in any event in compliance with any applicable statutory limitation periods.

4. Transfers

No transfers of the data collected through this Website to third parties are planned, unless expressly indicated, where applicable, in the relevant information text.

In relation to the management of the services, Users’ data may be processed by companies that provide various services to the Owner, including, among others, shipping, courier, accounting, advisory, IT maintenance services, or any other service where, due to their status as Data Processor, access to or processing of such data is essential or unavoidable. Such processing shall not be considered a data transfer under any circumstances.

5. Rights of data subjects

The User may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability and the right not to be subject to automated individual decision-making, including profiling, by sending a request with the subject line “Data Protection” to the following address: Campo Real 9, unit 4, 28039 Madrid, Spain, or by email to laura@kanamehealth.com, from the same account that was provided to us, indicating their contact details. If the User considers that their rights have been infringed, they may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

6. Free text fields

Any free text fields that may appear in the Website forms and be made available to the User have the sole and exclusive purpose of collecting information to improve the quality of the Services.

The User shall not include, in any spaces that the Website may offer as “free text fields”, any personal data that may be classified as data requiring a special level of protection. Such data shall be understood to include, by way of example and without limitation, data relating to financial or economic circumstances, psychological profiles, ideology, religion, beliefs, trade union membership, health, racial origin and/or sexual life.

7. Non-mandatory fields

The Owner informs the User that the collection of certain data is not mandatory, except in fields where otherwise indicated by an asterisk (*). However, failure to complete such data may prevent the provision of all Services linked to that data, releasing the Owner from any liability for the non-provision or incomplete provision of such Services.

8. Access to and rectification of personal data

The User undertakes to provide accurate information in relation to their personal data and to keep the data provided to the Owner up to date at all times. In any event, the User shall be responsible for the accuracy of the data provided, and the Owner reserves the right to exclude from the services any User who has provided false data, without prejudice to any other actions available under law. The data provided by the User shall be presumed to be correct; therefore, in the event that the User sends their data incorrectly, the Owner declines any liability in the event of the incorrect execution or non-execution of the sending, as well as the incorrect fulfilment of any necessary administrative procedures.

9. Confidenciality

Furthermore, any information of any kind exchanged between the parties shall also be considered confidential, as shall any information that the parties agree has such a nature, or that simply concerns the content of such information. The viewing of data via the Internet shall not constitute direct access to such data, unless the data subject has expressly consented on each occasion.

10. Photographs

In compliance with current personal data protection regulations, Users are informed that photographs in which people appear are considered personal data. This notice informs Users that photographs of people may appear on this Website for promotional purposes. If, in any case, any person appearing in them wishes a photograph not to be displayed, they are kindly requested to contact us and it will be removed as soon as possible. This shall not apply to persons who have provided a service professionally.